📍 Clifton Springs, New York

Cinders Place

Home away from home

Welcome to Cinders Place

Cinders Place is a local pet-care business serving the Clifton Springs/Canandaigua area. The business is named after a German Shepherd named “Cinder” and focuses on providing a safe, supervised environment where dogs can play, socialize, and receive individualized care.

13+

Years

Photo of Cinders PlacePhoto of Cinders PlacePhoto of Cinders PlacePhoto of Cinders PlacePhoto of Cinders PlacePhoto of Cinders PlacePhoto of Cinders PlacePhoto of Cinders PlacePhoto of Cinders PlacePhoto of Cinders PlacePhoto of Cinders PlacePhoto of Cinders PlacePhoto of Cinders PlacePhoto of Cinders PlacePhoto of Cinders PlacePhoto of Cinders PlacePhoto of Cinders PlacePhoto of Cinders PlacePhoto of Cinders PlacePhoto of Cinders Place
Our Services

Everything Your Pet Needs

We offer a full range of professional pet care services to keep your furry family members happy and healthy.

Doggy Stay Over

A cozy home-away-from-home experience—never a kennel. Your dog will enjoy a comfortable orthopedic bed, personalized care, and plenty of attention. Just bring their food and treats, and we'll handle the rest.

From $60/night per pet

K9 Daycare

An 8-hour day of supervised play, socialization, enrichment, and rest in a safe, structured environment. Perfect for keeping your dog active, engaged, and happy while you're away.

From $40/day per pet

Dog Grooming

Professional grooming services to keep your dog looking and feeling their best. Services include Full Groom, Bath & Dry, Nail Trims, Ear Cleaning, and De-shedding. Provided by a Fear Free Certified Professional, AKC Certified Groomer, and American Red Cross Pet CPR Certified caregiver.

From $10
Amenities

Why Pets Love It Here

  • Outdoor Play Yards
  • Indoor Play Areas
  • Climate Controlled
  • 24/7 Supervision
  • Grooming Services
  • Medication Administration
  • Special Dietary Accommodations
  • Puppy Socialization
  • Dog Walking
  • Pool / Water Play
  • Fear Free Certified
  • 18 Years of experience
  • 100% bookings with photo updates
  • Certified AKC S.A.F.E Dog Groomer

Operating Hours

Monday 6 AM - 10 PM
Tuesday 6 AM - 10 PM
Wednesday 6 AM - 10 PM
Thursday 6 AM - 10 PM
Friday 6 AM - 10 PM
Saturday 6 AM - 10 PM
Sunday 6 AM - 10 PM

Contact Information

  • 📞 585-750-4438
  • ✉️ jeffery.ball.ny@gmail.com
  • 📍 Clifton Springs, NY 14432
Get Directions →
Testimonials

What Pet Parents Say

⭐ 5.0 · 39 reviews

We’ve been bringing our pups here for years. It’s clear they are so well taken care of and love it here. Would recommend this place a million times over.

— Andrew F , about Mac & Blu

had an absolutely wonderful experience getting my dogs' nails trimmed here! Bailey and Nova can both get quite anxious during grooming, but they are handled with so much patience, kindness, and gentle care.They are incredibly professional, efficient, and truly made both of my pups feel safe and comfortable throughout the entire process. Bailey and Nova left with perfectly trimmed nails and happy, wagging tails. I cannot recommend this place enough for anyone looking for top-notch, stress-free care for their furry family members!

— Michael N., about Bailey & Nova

Jeff was amazing with Rory. Rory can be shy to new situations, but Jeff had the patience to work with Rory on using a dog door! Rory had plenty of playtime and time to take naps. Rory and I are so happy we found Jeff.

— Dawn C., about Rory

Flora gets so excited when we tell her she is going to play with her friends and Jeffrey, she tends to be attached to us but willingly gets out of the car and wants to go play when we arrive. He always sends photos of her throughout the day. We are so happy we have found him and would recommend him to anyone.

— Akeshia K., about Flora

Jeffrey is a great host. He really cares about the dogs. We were confident that Beau was being well cared for. We received photos each day.

— Kevin M, about Beau

Jeffrey is very trustworthy with our dog bear. He’s even willing to pick him up and drop him off for day trips or overnight stays. Jeffrey is also really great at communicating and providing updates during bears day. Highly recommend!!

— Natalie M, about Bear

This was the first time ever leaving my dog. He is a certified emotional support dog for my PTSD. The hotel would not let any emotional support animals come regardless of paperwork. Jeffrey was absolutely wonderful with keeping in touch as well. Sending many pictures. Apollo was very happy while he was there. He provided exceptional care.

— Regina c., about Apollo

Jeffery is so kind and caring. Going above and beyond to make me feel comfortable leaving my puppy with him. Sending me the cutest pictures of the puppy having just the best time and sending me all the updates. Loki just loved his time with him.

— Taira P., about Loki

It was a very good experience- we received lots of photos and she looked like she was having a great time with the other dogs. Very much appreciate the care she received!

— Amy B, about Winnie

I can’t begin to describe how happy our experience was. Jeffery sent me pictures and updates daily. If I could give more stars, I would 😊

— Karen P., about Ray & Rosie

Milo fell asleep almost as soon as we stared driving home. Sure seems to have had a fun day! Thanks for taking such good care!

— Amy W., about Milo

Jeffrey was wonderful with our sometimes nervous pup! He went above and beyond to make him comfortable and happy and was incredible sending pictures and communicating with me throughout the stay. Highly recommend to anyone looking for someone really confident and skilled with all dogs (even ones with quirks)!

— Katie H., about Ryder

Jeffrey has watched my dog Stella for me multiple times now and he is the absolute best! He communicates a lot with pictures and videos of her when I'm away, which always eases my mind. As soon as we pull into the driveway, she gets so excited for a play date with Jeffrey and all the other dogs he watches. It is important to me that she enjoys her doggy day care sessions. I love how much he loves the dogs he watches and he takes such good care of them. I wouldn't even consider taking her anywhere else!

— Valerie W., about Stella

Jeffrey is absolutely amazing! I cannot tell you how much relief I felt leaving my pup with him. Jeffrey was very communicative, gave me many updated and explained how he would introduce my dog to the other pups before I left. Hands down recommend him to anyone!!

— Jessica N., about Jaxon

Peace of mind is my first thought leaving this review. Biggie is almost 8 years old and which I found out has separation anxiety. Jeffrey put Biggies anxiety to ease first and foremost. Jeffrey properly introduced Biggie to the other daycare participants 🐶and sent me updates as needed. Jeffrey’s entire home is geared for taking care of the furry guests, the dog park is awesome. Jeffrey spends time with the dogs and gave the necessary interactions needed. Who wants their pet in a kennel for 8 hours a day?? Not here. I wholeheartedly recommend Jeffrey and hope this review helps others who need a safe and comfortable environment for their beloved babies 🐶

— Jennifer p., about Biggie

Jeffrey is very knowledgeable and amazing with dogs. My Tucker was sooo tired and had so much fun! I highly recommend and will be using Jeffrey for all future daycare & boarding!

— Bailey L., about Tucker

I cannot possibly put into words how amazing Jeffery is! I just rescued a 1 year old dog (Saint Berdoodle) and had to put her in doggy day care for a day while I was away, and thanks to Jeffery I had no worries at all. First, he let my dog get acclimated to the other pups that were there before just placing them all together. He has the dogs on a schedule (play time, lunch time, nap time, etc) and he kept me updated with photos throughout the day. He has a great layout with a fully fenced in area for the dogs to play in, and a doggy door for them to go in and out of the house. My dog had so much fun playing with Jeffery and all the other dogs! You can tell the dogs love him as much as he loves them! I have already booked 3 more day care dates with more on the way.

— Valerie W., about Stella

Jeffery helped me out in a pinch and watched my dog Ruby for several days. He provided frequent updates and photos during her stay, which helped me feel at ease. You can tell he’s very passionate and thoughtful when it comes to dog care. Lots of activity during the day and other dogs to play with. Ruby seemed to have a wonderful time!

— Nicki H., about Ruby

Great communication and lots of pics and videos were sent to update me on how things were going. Can tell he’s 100% into making the experience for your pup a great one!

— Melody J., about Lady

Jeffery was wonderful, Aspen had a wonderful time, she came home, ate dinner and is taking a nap. She had a great day! Thanks for taking such good care of her Jeffery!!

— Brenda F., about Aspen

Our pup had a great time and Jeffrey was very communicative throughout his stay!

— Koerner F., about Beasley

Truly Professional and Caring After a terrible experience with another sitter, we brought Bunny to Jeffery—and the difference was night and day. Jeffery truly knows what he’s doing when it comes to caring for dogs and other animals. Bunny spent the day happily playing with four other dogs, and it was clear that Jeffery understands proper introductions, group dynamics, and how to make every dog feel comfortable. He is professional, attentive, and genuinely cares for the well-being of the pets in his care. I felt completely at ease knowing Bunny was safe, happy, and in a positive environment. I highly recommend Jeffery to anyone looking for a reliable and skilled dog sitter.

— Sakshi R., about Bunny

I needed a caregiver for my 10 week dachshund for a 1.5 day event. At first I was very hesitant to leave my little guy with anyone but Jeffery was amazing. He provided such great care from the time i dropped the puppy off to the time i picked him up. Jeffery was very good at providing updates and photos of how well my little guy was doing. We plan on having Jeffery care for our dog for our next event.

— Adriana K., about Eloise

Jeff is an absolute dream. I have one temperamental girl and one with separation anxiety, and both pups did great for their first day of doggy daycare. His individual attention, communication, and understanding of different breeds and dog psychology is unmatched! So grateful and we will definitely be continuing to book with him!

— Lisa G., about Sky & Remi

Our lab received excellent care and lots of love while boarding with Jeffrey on his farm. Jeffrey was professional, very knowledgeable and experienced, an excellent communicator, and has a terrific spacious set up for dogs to safely play inside and out. We received plentiful Pupdates and photos of Mcgrath during her stay and could see she was well-cared for and happy! Jeffrey also gave her medicine. Definitely recommend a stay with Jeffrey!!

— Lori M., about Mcgrath

Jeffery was excellent! Billie came back so happy and I could just tell she was in good hands. Very communicative and sent lots of pictures!

— Emma N., about Billie

Jeffrey did an outstanding job with my two pups. His set-up is well designed and I appreciate his attention to cleanliness and sanitation. He kept me updated several times over the weekend with notes and photos. Exceeded my expectations!

— Bradley J.

This was our second booking with Jeffery, and it didn’t disappoint! Coco absolutely loved his stay, and we’re excited to be back for weekly daycare visits after Easter. Jeffery goes above and beyond with toys, activities, and care, keeping Coco happy, tired, and content. I feel so at ease knowing he is in such great hands. Highly recommend—Coco can’t wait to return! 🐾❤️

— Jessica R., about Coco

Jeffery took fantastic care of our dog, very attentive and great with updates! It was our dogs first time being boarded for an overnight, and despite her nerves at first, she was comforted/settled right in 🙂

— Aidan C., about Eloise

Jeff was so communicative and sent numerous videos, pics and updates about KD. It was his first overnight away from home and he did great. Jeff really knows shepherds and I would highly recommend to any GSD owner or dog owner period! I was not nervous or worried at all with him there. He came home and immediately fell asleep and was snoring. Exactly what I wanted!

— Martha K., about KD

Jeffery is a caring and attentive host - he shared a detailed schedule for daily care, met with us and our dog, answered all of our questions thoroughly. His setup is nice - there is a good sized fenced play area for the dogs to play outside, and the dogs also spend time indoors. He sent a video and a picture during the day, which of course we doggie parents love. It's reassuring to see our dog playing and seeming happy and comfortable. Jeffery seems knowledgeable about dogs and their behaviors, and he seems to really care for the dogs under his supervision. Will use again.

— Nicole B., about Ronan

Jeffery was amazing with my dog, Coby, who is a large breed pit mastiff mix. He let me hang out for a few until after Coby got to meet the other dogs so that I could make sure there wouldn’t be any scuffles. Haha All was well. The outdoor play area is very nice and safe for the dogs, and has a gate in between for making meetings between new dogs easier. He also provides a nice comfy homey area for the dogs to relax and his doggie door allows for the dogs to go in and out as they wish, when they learn how to use it, haha, but he helped Coby go in and out by holding the flap up for him. Very attentive including lots of pics, videos and communication. I would recommend him to anyone who has a dog that is good with all other types of dogs. I definitely will bring Coby back sometime. Thanks again!!

— Laura Jean C., about Coby

Jeffery was GREAT! This was our first time booking our dog in for an in-home daycare. Jeffery was incredibly thorough, responsible, kind, and communicative. He walked me through what our dog’s day would look like and how she would be introduced to other pets in his care. Loved all the photo updates, we’ll absolutely go back and would recommend to anyone.

— Julia C.

Koba has been a part of Cinders Place for a year and a half. He LOVES coming to play with his friends and gets a ton of play and love while he is there. Jeffrey has also provided overnights with Koba during a few of my trips away from home and Koba is a part of their pack and family and treated like one of their own💙 Koba cannot wait to get out of the car on arrival and actually knows the way to Cinders Place and whines with excitement the entire way until we pull into the driveway. I get frequent photos and videos of daily dog play with updates. Koba is the usual leash reactive German Shepherd…he has no reactivity at all going to Cinders Place and has formed a very close bond with the pack. It is wonderful socialization and is a part of his routine. Jeffrey does an amazing job with all of the dogs in his care and is extremely loving and trustworthy! We love Jeffrey and Cinders Place!

— Raquel M, about

Great communication, friendly, good price, listened to how I wanted my dogs hair cut, patient, caring and gentle. Definitely will go back!!

— Terri S

Our little Tully chocolate lab started going to Cinders Place when she was about 6 months old. She loves Jeffrey and Jeffrey loves her. We try to bring her once a week just to play which she loves. Tully has stated over night and for longer periods of time if we go away. We know that she is being taken care of very well. She is not sitting in a kennel or crate. She is free to roam with the family. All we have to say is you want to go to Jeffreys! She runs for the door to go. If you want the best he is your guy!

— Sandra W, about Tully

Jeffery is a godsend when it comes to the love and care he provides for our dogs while they're with him. Every time they come home tired from all the play time with either him or the other dogs in the house. It's perfect. We have a German Sheppard that needs exercise every day and coming back from a day trip or vacation, all tired ourselves, it's nice to not have to worry about bringing our dog for a long walk. We can relax and know that they've been taken care of and loved. The picture is of when they were at Jeffery's for a week long Christmas vacation, making their selves at home on his couch!

— Megan W

My dog Stormee loves this place. She gets to play all day with all her dog friends . Jeff is very attentive to all my dogs needs. From giving my dog her medicine to cutting her toenails. Plus he has tons of toys for the dogs to play with outside.

— Kellee, about Stormee

Took my 4 year old lab to Cinders Place to get his nails cut. Jeffrey did his nails and he did a great job. He is caring and reasonably priced. I will continue to take my dog(s) there, as well as, recommend Cinders Place to others.

— Sheryl C

Ready to Book Your Pet's Stay?

Reserve a spot today — we can't wait to meet your best friend.

Book Now